Terms & Conditions
Last updated: October 28, 2026
1. Who we are
These Terms & Conditions (“Terms”) are an agreement between you and Test Company Ltd, a company registered in Test Country under registration number 00000000, VAT number XX000000000, with its registered office at Test Street 1, Test City (“we”, “us”). We operate the website testdomen.site under the trading name Topvio (the “Site”). Our country of domicile is Test Country. You can contact us at info@example.com or through the live chat on every page, Monday to Friday, 10:00–18:00 CET.
2. What we sell
We resell digital products issued by third parties: prepaid vouchers, gift cards, game currency codes and mobile phone top-ups (“Products”), and prepaid wallet credits for use on the Site. The issuer of each Product (for example a game platform, retailer or mobile operator) is responsible for redeeming it and for the goods or services you buy with it, and its own terms apply. We are not affiliated with the issuers; brand names and logos are used only to identify the Products.
3. Who can buy
You must be at least 18 years old and live in one of these countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. We do not provide our services to, and do not accept orders from, persons in sanctioned or prohibited jurisdictions, including: Russia, Belarus, North Korea, Iran, Syria, Cuba. You need an account to buy and must give true and complete details. You are responsible for keeping your password safe and for everything done with your account.
4. Country of use
Each Product is issued for one country, shown on the product page. Codes generally cannot be used outside that country and top-ups only work for numbers of the named operator in that country. You must choose the right country, product and phone number before you pay.
5. Prices, currencies and payment
Prices are shown on each product page and at checkout, include all applicable taxes and fees, and there are no delivery charges and no minimum order. You can pay in these currencies: Euro (EUR), Pound sterling (GBP), Polish złoty (PLN), Czech koruna (CZK), Swedish krona (SEK), Danish krone (DKK), Norwegian krone (NOK), Hungarian forint (HUF), Romanian leu (RON), Swiss franc (CHF). Prices in currencies other than euro are converted at the rate shown at the time of your order. The price you pay is the total shown on the checkout page. We accept Visa and Mastercard (including Apple Pay and Google Pay), and wallet credits. Card payments are processed by a PCI DSS compliant payment provider and are protected by 3-D Secure (Visa Secure, Mastercard Identity Check). We do not store full card numbers.
All purchases are one-off payments. We do not offer subscriptions, free trials or recurring billing, and we never charge your card again without a new order from you.
6. Your order and the contract
Your order is an offer to buy. The contract is formed when we confirm your payment by email. We may decline any order, in which case we refund any amount charged in full within 14 days.
7. Delivery
Codes are delivered by email to the address on your account normally within 24 hours of payment. You can have the email sent again at any time from My account → Orders. Top-ups are sent to the phone number you entered. Some orders are held for a security check, which can delay delivery. Delivery is free. Full details are in our Delivery Policy.
8. Right of withdrawal
Under EU and UK consumer law you normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, this right ends once delivery begins, provided you gave your express consent and acknowledged this at checkout. Because our Products are delivered immediately, you lose the right of withdrawal once the code is delivered or the top-up is sent. Until delivery starts, you can cancel your order by writing to info@example.com and we will refund you in full. Your statutory rights for faulty Products are not affected. See our Refund Policy.
9. If we fail to deliver, or you fail to pay
If we cannot deliver a Product you paid for, we refund the full price to your original payment method within 14 days, or replace the Product if you prefer. If a code is faulty, we replace it or refund you as set out in the Refund Policy. If your payment is declined, reversed or charged back, we do not deliver the order; codes already delivered for that payment may be blocked with the issuer and wallet credits bought with it are removed. We may recover amounts you owe us.
10. Wallet credits
You can buy credits to pay for Products on the Site. Credits are not electronic money, cannot be exchanged for cash, refunded, transferred or withdrawn, and can only be used on the Site. The Credits Policy forms part of these Terms.
11. Ending this agreement
There is no minimum term. You can stop using the Site and close your account at any time, without notice, by writing to info@example.com; orders already paid are still delivered. We may close your account with 30 days’ notice by email, or immediately if you seriously breach these Terms, act fraudulently or if the law requires it. Before closing your account, please use or ask us about any wallet credits (see the Credits Policy). Sections that by their nature should survive (for example liability and governing law) continue after the agreement ends.
12. Acceptable use
You must not use the Site for fraud, money laundering, reselling in breach of issuer rules, or any unlawful purpose. We may suspend accounts, cancel orders and report suspicious activity to the authorities. See our AML & Fraud Policy.
13. Complaints, disputes and chargebacks
If something is wrong, contact us first at info@example.com or through the live chat with your order number. We confirm receipt within one business day and aim to resolve complaints within 14 days. If you have disputed a payment with your bank (a chargeback), we will provide the bank with the order details, delivery records and these Terms; while a chargeback is open, the related codes and credits may be suspended. If the dispute is decided in your favour, we do not charge you again. EU consumers may also use their national consumer authority or alternative dispute resolution body.
14. Law and courts
These Terms are governed by the laws of Test Country. Disputes are subject to the courts of Test Country. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts.
15. Liability
We are responsible for supplying Products as described. We are not responsible for the goods and services of the issuers, for losses caused by you sharing a code, entering a wrong phone number or choosing the wrong country, or for losses that were not foreseeable. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud.
16. Changes
We may update these Terms. The version that applies to your order is the one shown when you placed it. We will tell account holders about material changes by email at least 14 days in advance.